Microsoft Edge's Camera & Microphone Settings

Problem

Quick Take: While in the deposition room, there is an icon of a video camera/microphone that appears on the right side of the address bar. This icon is a shortcut to your browser’s camera and microphone settings.

 

To adjust Camera and Microphone settings while in the deposition room, please see: Camera/Microphone Device Switcher


Solution

  1. In the top right corner of the Microsoft Edge browser, there are 3 horizontal dots. Click these dots to view the main menu drop-down as shown below:

     

  2. Once the main menu is displayed, select the “Settings” option towards the bottom of the menu

  3. Click “Site Permissions” on the left of your screen

     

  4. You will find “Camera” and “Microphone” options listed

     

  5. After selecting “Camera”, navigate to the ‘Allow’ section and confirm the URL associated to the platform is present

     

    1. If the URL associated with the platform is listed within the ‘Block’ section, click the tiny arrow to the right of the URL

    2. Locate the camera icon listed under the ‘Permissions’ section and choose “Allow” within the drop-down menu

    3. There is also a drop-down menu at the top left of the ‘Microphone’ section, which allows you to select the proper device

      1. You should try each device to confirm the correct device has been selected


Microphone

  1. After selecting the “Microphone”, navigate to the ‘Allow’ section and confirm the URL associated with the platform is present

  1. If the URL associated with the platform is listed within the ‘Block’ section, click the tiny arrow to the right of the URL

  2. Locate the microphone icon listed under the ‘Permissions’ section and choose “Allow” within the drop-down menu

  3. There is also a drop-down menu at the top left of the ‘Microphone’ section, which allows you to select the proper device

    1. You should try each device to confirm the correct device has been selected

We have found many instances where there are multiple microphones listed in the drop-down menu. Often it is set to “Default - Audio Device” and then you’ll notice there is the exact same device name appearing lower within the drop-down menu. Changing the option to the second identical device is often the fix.